Defect device?

[Mark]

I've been using my Hairmax Professional 12 about 2 month now. This device is supposed to give some heat to the scalp, right? Mine does that sometimes but not everytime I use it. Could my device be defect?

Mark

[LAS]

Mark -

Thank you for your post.

The HairMax is a cold laser and does not give off any heat, so your device is fine.

We wish you success in your use of the HairMax LaserComb.

LAS

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