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Thread: no money back guarantee in CANADA

  1. #1
    Anonymous Guest

    Default no money back guarantee in CANADA

    Whys isn`t there a money back guarantee for the canadian customers. Is there any way of gettin the money back guarantee for the canadian customers.

  2. #2
    Join Date
    Jan 2004
    Location
    Boca Raton, FL
    Posts
    615

    Default

    Dear Jes,

    Hello and thank you for your posting.

    MD Cosmetics in Toronto, Ontario does offer a 30 day money-back guarantee. If you have already purchased in Canada then you need to contact the Canadian office, there is nothing we can do. The reason why Canadians are only given a 30 day period, is because it is cleared as a medical device for regrowht by FDA Canada , where as in the USA it is still being reviewed.

    Lexington Int'l

  3. #3
    Anonymous Guest

    Default guarantee or lack there of

    As a Canadian who is considering the purchase of the lasercomb, I am concerned by the greatly reduced money back guarantee period. Could someone please explain why, simply because the comb is certified as a medical device, it should have such a reduced guarantee period? Secondly, would a Canadian resident be better off purchasing online from the USA, thus getting the standard moneyback guarantee? What benefits are there to ordering from MD cosmetics?

    Thanks for your reply.

  4. #4
    Join Date
    Jan 2004
    Location
    Boca Raton, FL
    Posts
    615

    Default

    Dear Concerned Canadian,

    Hello and thank you for your posting.

    MD Cosmetics is an exclusive distributor. We cannot set the guarantee terms for our distributors. The only way we can help you is if you purchase it online direct through us, with a USA delivery address.

    Lexington Int'l

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